GradGears (“GradGears,” “we,” or “us”) understands that privacy is of utmost importance to students (“Students”) who download our app and to Colleges who subscribe for our Service (“Colleges”). GradGuru is an app owned by GradGears that provides students with dates, deadlines and tips to support completion of academic and vocational programs in a community college setting.
How We Collect and Use Information: We collect the following types of information:
Information about Colleges We collect certain information when a College administrator or designee purchases GradGuru from GradGears for a particular College. We collect dates and deadlines for that college that are currently publicly available from the internet. We ask Colleges to verify that information and provide additional publicly available dates and deadlines that are important to students’ successful completion of their designated program. We connect the dates and deadlines to links designated by the College for additional information. We ask for certain information when a college administrator subscribes a College with GradGears, or if the administrator corresponds with us online, including a name, school name, school district, school email address and password, phone number, and message content. We may also retain information provided by a College if the College sends us a message, posts content to the GradGuru application or through our Service, or responds to emails or surveys. Once a College begins using the GradGuru app, we will keep records of activities related to the Service. We use this information to operate, maintain, and provide to the features and functionality of the Service, to analyze our Service offerings and functionality, and to communicate with our Colleges and app users. Student Data GradGears may have access to personally identifiable information about students (“Student Data”) in the course of providing its services to a College. We consider Student Data to be confidential and do not use such data for any purpose other than to provide the services on the College’s behalf. When the Student downloads the app, s/he will have the option to access all of the college-specific dates, deadlines and tips without any additional requirement for personally identifiable or user information. GradGears does not collect any personally identifying information about the User except when the user knowingly provides such information (such as your name, ID, email, college etc) in connection with service on the GradGears app. GradGears will offer customized notifications, badges and connections to friends via the app interface if the User chooses. To access these customized service, the Student will need to enter an email address, and ID number, and/or authorize a Facebook connection. This information will not be shared back to the College on an individualized basis, unless the college requests information on users earning badges, or message open rates. GradGears aggregates Student Data to provide the College with information about usage of the application. We will provide information specifically related to frequency of use and click through activity.
Information collected through technology We automatically collect certain types of usage information when visitors view our website or use our service. We may send one or more cookies — a small text file containing a string of alphanumeric characters — to your computer that uniquely identifies your browser and lets GradGears help you log in faster and enhance your navigation through the site. A cookie may also convey information to us about how you use the Service (e.g., the pages you view, the links you click and other actions you take on the Service), and allow us to track your usage of the Service over time. We may collect log file information from your browser or mobile device each time you access the Service. Log file information may include anonymous information such as your web request, Internet Protocol (“IP”) address, browser type, information about your mobile device, number of clicks and how you interact with links on the Service, pages viewed, and other such information. We may employ clear gifs (also known as web beacons) which are used to anonymously track the online usage patterns of our Users. In addition, we may also use clear gifs in HTML-based emails sent to our Colleges to track which emails are opened and which links are clicked by recipients. The information allows for more accurate reporting and improvement of the Service. We may also collect analytics data, or use third-party analytics tools, to help us measure traffic and usage trends for the Service. We do not allow third party advertising networks to collect information about the users of our Site or Service.
We use or may use the data collected through cookies, log files, device identifiers, and clear gifs information to: (a) remember information so that a user will not have to re-enter it during subsequent visits; (b) provide custom, personalized content and information; (c) to provide and monitor the effectiveness of our Service; (d) monitor aggregate metrics such as total number of visitors, traffic, and usage on our website and our Service; (e) diagnose or fix technology problems; and (f) help users efficiently access information after signing in.
Sharing of Your Information: GradGears only shares personal information in a few limited circumstances, described below. We do not rent or sell information for marketing purposes.
In the Event of a Change of Control If we sell, divest or transfer our business, we will not transfer personal information of our customers unless the new owner intends to maintain and provide the Service as a going concern, and provided that the new owner has agreed to data privacy standards no less stringent than our own. In such case we will provide you with notice and an opportunity to opt-out of the transfer of personally identifiable Student Data.
Keeping Information Safe: GradGears maintains strict administrative, technical and physical procedures to protect information stored in our servers, which are located in the United States. Access to information is limited (through user/password credentials and two factor authentication) to those employees who require it to perform their job functions. We use industry-standard Secure Socket Layer (SSL) encryption technology to safeguard the account registration process and sign-up information. Other security safeguards include but are not limited to data encryption, firewalls, and physical access controls to building and files.
Your Choices About Your Information:
Account information and settings Colleges may update account information and modify Services by signing into the administrator account. Colleges and other website visitors can opt-out of receiving promotional email from us by clicking on the “unsubscribe” feature at the bottom of each email. The frequency of messages can be controlled in the settings function of the user’s mobile device. If you have any questions about reviewing or modifying account information, contact us directly at firstname.lastname@example.org.
Access to Student Data Student Data is provided and controlled by the User. If you have any questions about reviewing, modifying, or deleting your personal information, please contact your GradGears directly.
Deleting or Disabling Cookies You may be able to disallow cookies to be set on your browser. Please look for instructions on how to delete or disable cookies and other tracking/recording tools on your browser’s technical settings. You may not be able to delete or disable cookies on certain mobile devices and/or certain browsers. For more information on cookies, visit www.allaboutcookies.org. Remember, disabling cookies may disable many of the features available on the Service, so we recommend you leave cookies enabled.
How Long We Keep User Content Following termination or deactivation of a College account, GradGears may retain profile information and content for a commercially reasonable time for backup, archival, or audit purposes, but any and all Student Data associated with the College will be deleted promptly. We may maintain anonymized or aggregated data, including usage data, for analytics purposes. If you have any questions about data retention or deletion, please contact GradGears.
Children’s Privacy GradGears does not knowingly collect any information from children under the age of 13. Please contact us immediately if you believe we have inadvertently collected personal information of a child under 13 without proper parental consents so that we may delete such data as soon as possible.
Links to Other Websites and Services We are not responsible for the practices employed by websites, applications or other services linked to or from our Service.